How to Check Your Paystub and Address Pay Discrepancies

This article will guide you through the process of checking your paystub and what steps to take if you notice a pay discrepancy. Ensuring you are accurately compensated for your work is important, and we are here to assist you.

How to Check Your Paystub

1. Log into Your Employee Portal:
   • Visit the Employee Help Center and log in with your employee credentials. If you encounter any issues logging in, please refer to the “Troubleshooting Login Issues” article.
2. Navigate to the Paystub Section:
   • Once logged in, go to the “Payroll” or “Compensation” section of the portal. Look for a link or tab labeled “Paystubs” or “Payment History.”
3. Select the Relevant Pay Period:
   • You will see a list of pay periods. Click on the pay period you wish to review to view your paystub.
4. Review Your Paystub:
   • Your paystub will display important information, including:
     • Gross Pay: The total earnings before deductions.
     • Deductions: Taxes, benefits, and other deductions from your gross pay.
     • Net Pay: The amount you take home after deductions.

What to Check for on Your Paystub

When reviewing your paystub, keep an eye out for the following:

• Hours Worked: Ensure that the number of hours listed matches your records, especially if you are an hourly employee.
• Overtime Pay: If applicable, verify that any overtime hours are correctly calculated.
• Deductions: Review all deductions to ensure they are accurate. This includes federal and state taxes, health insurance, retirement contributions, and any other deductions.
• Bonus or Commission Payments: If you were expecting a bonus or commission, confirm that it is reflected correctly in your paystub.
• Pay Rate: Ensure that your pay rate has not changed unexpectedly.

What to Do If You Notice a Pay Discrepancy

If you identify any discrepancies in your paystub, follow these steps:

1. Gather Documentation:
   • Collect any relevant documentation that supports your claim, such as timecards, emails regarding pay rates or bonuses, and previous paystubs.
2. Double-Check Your Records:
   • Review your own records to ensure that the discrepancy is valid. Sometimes, misunderstandings can arise from miscalculating hours or misinterpreting deductions.
3. Contact HR/Payroll:
   • If you still believe there is a discrepancy after reviewing your records, please reach out to our HR/Payroll team. You can do this by:
     • Navigating to the “Contact Us” section of the Employee Portal.
     • Selecting “HR/Payroll” from the contact options.
     • Filling out the form with details of your discrepancy, including supporting documentation if available.